KND applies a delivery policy based on the form of sale agreed between KND and the Customer, specifically described in the following form:
1. DELIVERY POLICY
a. Shipping time
KND commits to delivery time in accordance with the agreement in writing or directly with the customer.
Specific shipping time will be informed based on the receiving area, form and quantity of products. At the same time, this time will be counted from the time the customer confirms the order.
In case of shipping to the agreed location, the carrier will call the customer directly through the Received Information that the customer has confirmed.
Customers are required to check the accuracy of the product code, quantity and quality of the product right after receiving the goods.
b. Shipping costs
Shipping costs will be clearly communicated to customers by KND staffs when receiving confirmation of delivery location.
c. Delivery cases do Not count towards KND’s fault
The order is canceled and there is confirmation of cancellation information from the customer and KND by email or specific text
The customer refuses to receive the goods
Customer provided wrong consignee information
The customer is not ready to receive the goods at the agreed time
At the agreed delivery time, the delivery staff waited too long without a consignee after trying to contact the customer
Cases of natural disasters beyond our control and cases of force majeure such as traffic accidents, traffic system disruption…
d. The delivery address applies to customers who choose the method of receiving goods at the KND company
Address: 29/10, Nguyen Binh Khiem street, Da Kao Ward, District 1, Ho Chi Minh City, Viet Nam
KND Industrial Equipment Ltd Co. will try to be the most flexible delivery service to bring the fastest and most accurate products to customers!
Hotline: (+84) 98 7897298
Email: salesadmin@tbcnknd.com
2. PAYMENT POLICY
a. Payment methods
- Direct payment upon receipt of goods.
- Payment before delivery.
- Transfer to the Company before delivery.
- Delivery before payment with customers who have signed a payment contract
b. Payment accounts
Customers are requested to pay only to the account number below. Our company will not be responsible for other account numbers!
VND Bank account:
KND Industrial Equipment Ltd Co. - 1234188288
Military Commercial Joint Stock Bank (MBBANK)
USD Bank account:
KND Industrial Equipment Ltd Co. - 1050386749
Joint Stock Commercial Bank For Foreign Trade Of Vietnam (VIETCOMBANK)

